Delivery Information
At Rattano Furniture, we strive to make sure your furniture arrives safely, efficiently, and on time. Please review our delivery policy below.
🚚 Courier Service: DX Delivery
We use DX Delivery, a trusted and reliable courier service, to ensure your order is handled with care from our warehouse to your doorstep.
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Orders are shipped via DX Two-Man Delivery (where applicable), ensuring larger items are delivered safely into your home.
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Tracking information will be provided via email once your order is dispatched.
🕒 Delivery Time Frame
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Orders are typically delivered within 5–10 working days from the date of dispatch.
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You will receive a dispatch confirmation and tracking number once your order is on the way.
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DX will contact you directly to arrange a convenient delivery date and time slot.
Please note: Deliveries may take slightly longer during peak seasons, holidays, or due to courier delays beyond our control.
💷 Delivery Fee
We charge a flat-rate delivery fee of £50 per order, regardless of item size or quantity.
This fee covers:
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Secure packaging and handling
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Professional delivery by DX couriers
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Scheduled delivery coordination
📦 Delivery Areas
We currently deliver to all mainland UK addresses. Unfortunately, we do not deliver to:
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Northern Ireland
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Scottish Highlands & Islands
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Channel Islands
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Isle of Man
If you’re unsure whether we deliver to your postcode, feel free to contact us before placing your order.
📞 Contact Us for Questions
If you have any questions about your delivery, please contact our support team:
📧 Email: support@rattanofurniture.co.uk