Terms Of Service

1. Introduction

Welcome to Rattano Furniture. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.rattanofurniture.co.uk, you agree to be legally bound by these terms.

2. Products and Availability

All products are subject to availability.
We strive to present our products accurately but cannot guarantee exact colour or texture match due to screen differences or natural material variations.
Product dimensions and descriptions are approximate.

3. Ordering and Payment

Orders are confirmed once full payment is received.
We accept payments via major credit/debit cards, PayPal, and other secure checkout methods.
All prices are in GBP (£) and include VAT where applicable.

4. Shipping and Delivery

We deliver throughout the UK unless otherwise specified.
Delivery times may vary depending on location and stock availability. Estimated delivery timelines are provided at checkout.
Customers are responsible for providing accurate delivery information. Missed or failed deliveries due to incorrect addresses may incur additional charges.

5. Returns and Refunds

You may return eligible items within 14 days of delivery for a refund or exchange.
Returned items must be unused, in original packaging, and in resellable condition.
Return shipping costs are the responsibility of the customer unless the item was faulty or damaged on arrival.
Custom or made-to-order furniture may not be eligible for return unless faulty.

6. Warranty

Our furniture may come with a limited warranty (e.g., 6-12 months) covering manufacturing defects. Please refer to product pages for specific warranty terms.
The warranty does not cover wear and tear, misuse, or damage caused by mishandling or improper assembly.

7. Use of Website

You agree not to misuse the website, attempt unauthorized access, or disrupt its services.
All content on this website (text, images, logos, etc.) is owned by Rattano Furniture and protected by copyright laws. You may not reproduce or use our content without written permission.

8. Privacy

We collect and process your data in accordance with our Privacy Policy. By using our website, you consent to such processing.

9. Limitation of Liability

Rattano Furniture shall not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our products or website. Our liability is limited to the value of the purchased goods.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in the courts of England.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Rattano Furniture
Email: support@rattanofurniture.co.uk
Phone: [Insert Number]
Address: [Insert Address]